Questions & Answers
Q. Who owns Monte da Palhagueira?
A. Monte da Palhagueira Retirement Village and Nursing Home is part of The Amesbury Abbey Group; a family-run concern, originally founded by the late Mary Cornelius-Reid A.M. M.B.E. The company was founded in 1989. The Amesbury Abbey Group also operates nursing homes and sheltered housing accommodation in England at Amesbury Abbey in Wiltshire and Sutton Manor and Winton House, both in Hampshire. Winton House Nursing Home commenced operation in 1972, highlighting the depth of experience held within the Group.
Q. How do I acquire a property?
A.The houses and apartments are available on the basis of a 'Loan and Accommodation Agreement' to accord with English law. The payment that secures your property is fully refundable at 1 year's notice, ensuring your capital investment is protected. Payments are made in £ Sterling and repayments are also made in £ Sterling. Upon vacation, the property simply reverts back to the ownership of the Company, eliminating expensive estate agent and lawyers fees, the Portuguese Transfer Tax, Stamp Duty and Notary Fees.
All residents must be over the age of 55 years to be eligible to acquire a property.
Q. How do I proceed, if I wish to acquire a property at Monte da Palhagueira?
A. A 20% deposit is required to take the property off the market, with the balance payable prior to occupation. Upon completion of your transaction, you are entitled to live in your property on a lifetime residency basis. We usually allow up to 3 months for completion.
Q. Can I make changes to the property?
A. We want you to feel completely at home at Palhagueria and would be delighted to discuss with you any changes, structural or otherwise you may wish to make.
Q. What about decorating my property?
A. All properties in the village come unfurnished and freshly painted and decorated in neutral tones. Naturally, should you wish to, you are most welcome to redecorate the interior of your home in a colour palette of your choice and we have a tried and trusted team we can recommend and organise for you.
Q. What is the Service Charge?
A. During the period of occupancy a minimal, quarterly Service Charge is payable. This allows residents to enjoy full use of all facilities including; twice-weekly domestic help, emergency aid call system, refuse collection, property and equipment maintenance (air conditioning and aid call units etc). In addition, the charge covers discounted meals in the village's public restaurant, buildings insurance and the upkeep of gardens and all communal facilities, including the swimming pools and street lighting etc. In short, ensuring the high standards of maintenance and services to the village are upheld. Please contact us for full details of Service Charge costs for your property of interest.
Q. How does the Emergency Aid Call System Work?
A. Every resident is provided with an aid call pendant, which they can use to contact staff at Monte da Palhagueira Nursing Home 24hours a day, 365 days a year in an emergency. The cost of this service is included within the quarterly service charge above
Q. Are there any other expenses?
A. Other expenses to consider are electricity, gas, telephone, personal property and contents insurance plus any medical services or meals provided by the company.
Q. Can I accommodate family and friends?
A. This is your home; relatives and friends are most welcome to stay with advanced notice.
Q. Can I let the property?
A. The property is for the personal use of the resident. However, should you wish to let the property or allow friends to stay whilst you are away, the company will be pleased to discuss this with you.
Q. Are pets allowed?
A. Pets are welcomed with the company's prior consent. Dogs should be supervised and understandably, are not allowed to roam the village freely.
Q. Can meals be provided?
A. Lunch time meals may be booked in advance and taken in the dining Room. Meals can also be taken to village residents if they are feeling unwell. Discounted evening meals are available from the village's public restaurant. Guests are welcomed.
Q. What happens when I sell my property?
A.There is no need to sell your property as the property reverts back to the ownership of the Company following written submission of notice to leave and expiry of the required notice period. Your loan monies will be returned to you or your estate, in sterling, at the end of the notice period, less a standard retention charge to cover the cost of refurbishing and remarketing the property, administration costs, legal expenses and a contribution to the village sinking fund to cover larger scale maintenance of the estate. Your sales adviser will provide full details regarding the current standard retention rate.
This convenient system avoids the uncertainty of selling in the open market, the additional cost of agent and solicitors' fees and the uncertainty of fluctuating exchange rates.